Visitor Information | Northeast Health Wangaratta

Where is NHW?

Northeast Health Wangaratta’s main entrance is located in Green Street, Wangaratta.

Parking and public transport

Limited car parking is available in surrounding streets and a staff/visitors car park is located in Docker Street, opposite the Thomas Hogan Centre. Short term parking for the drop off/collection of patients is available at the front of the hospital. Disabled car parking spaces are also available in this area- stickers must be displayed.

NHW is well serviced by buses, with a bus stop at the front of the hospital in Green Street. the train station is only a short walk away. All route information and timetables are available from the main desk in the front foyer, ground floor. Taxis can be accessed by calling 131 008 for the cost of a local call.

Visiting hours

10:00am-1:00pm
3:00pm-8:00pm

Cafe

A Cafe is located on the ground floor, off the main corridor. Light meals, snacks and drink area available along with newspapers, magazines and limited gift items.

The cafe is open:
Monday – Friday: 8.00am-4.00pm
Saturday-Sunday: 9.00am-4.00pm

Automatic Teller Machine (ATM)

For the convenience of staff, patients and visitors an ATM is located in the hospital’s front foyer.

Smoking

NHW is a smoke free zone and workplace. For support to quit smoking please call the NHW Smoking Cessation Clinic on (03) 5722 5279.

Infection Prevention and Control

Northeast Health Wangaratta has strict precautions in place to help prevent the spread of infections or disease by patients, visitors and staff. Our policies ensure that all our equipment is maintained according to Australian Standards and Guidelines.

Hand washing, high standards of house keeping, the use of sterile techniques and equipment are part of the efforts our staff make to ensure your speedy recovery and to reduce the risk of infection. Healthcare workers, whilst caring for patients, may wear gowns, gloves, mask and/or eye protection as part of standard precautionary measures implemented to minimise the risk of cross infection and protect the well-being of both patients and healthcare workers.

Everyone can help break the chain of infection by taking a few basic precautions.
Wash your Hands:

After personal hygiene. Eg; using the toilet
Before and after eating
Before and after touching your operation wound area or any dressing you may have
After using tissues when coughing or sneezing
After touching body fluids or waste
When leaving your room
Please inform nursing staff if you have any concerns regarding the cleanliness of the ward or bathrooms.

Download consumer factsheets with information on healthcare associated infections;

Occupational Health and Safety

NHW is committed to providing a safe workplace for its staff. There is zero tolerance towards violence and aggression. People who damage property, abuse, make threats or assault our staff will be reported to police for further action.

Safe working practices also include the full use of the No-Lift program. Our staff are fully trained and undergo annual testing in the safe use of equipment and correct patient handling techniques. Wherever heavy manual handling of patients needs to occur, an appropriate lifting device will be used.